Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
9.0
Location
9.0
Service
9.6
Dining
7.8
Guest reviews
8.4/10
based on 5 reviews
9.1
9.1/10 based on 481 reviews
Richard
United States of America,
March
2025
6.0/10
I had a wonderful six-night stay at Gardenia Suite. The room was immaculate and felt brand new, which made for a nice, comfortable retreat after a day of exploring. However, I encountered a mix-up regarding our check-in time that led to some confusion with the hotel about the number of nights I booked.
Rooms
10.0
My Deluxe Double or Twin Room was very clean and well-maintained, with comfy beds providing a good night's sleep.
Service
10.0
The staff was incredibly accommodating and went out of their way to assist with everything I needed. Their hospitality made my stay truly really good.
Location
9.0
The location is great, situated in a nice neighborhood with plenty of nearby restaurants and easy access to public transport. I appreciated its proximity to the bus stop as well.
Dining
8.0
Breakfast was a charming experience, even though it wasn't served on the hotel; I enjoyed the coffee and croissant from a nearby bistrot just a minute away.
Facilities
9.0
The amenities, including housekeeping and laundry services, were well-managed, and the provided welcome drink was a nice touch.
James
United States of America,
January
2025
5.6/10
I had a great stay at Gardenia Suite! The room was spacious and clean, and Alessia, the host, was incredibly helpful. I did find the bed a bit too firm for my liking, but that’s just me. Overall, it was a nice experience in a safe area close to the Vatican.
Rooms
9.0
The Deluxe Double room was big and filled with light, although I found the bed a little too firm. The bathroom was also large and well-equipped.
Service
10.0
Alessia was super friendly and made our stay comfortable. She helped out whenever we needed it, and I appreciated how reachable she was via phone or WhatsApp.
Location
9.0
The suite is in a great neighborhood, and I felt safe being in a gated area. It was about a 10-15 minute walk to the Vatican, and I enjoyed exploring the neighborhood on foot.
Dining
Facilities
Ted
United States of America,
January
2025
6.6/10
I had a wonderful stay at Gardenia Suite for 2 nights. The location was super convenient, being close to the Vatican and in a quiet neighborhood. The amenities in the room were great, but the mattress was a bit too firm for my liking. Overall, I really enjoyed my experience and would love to return.
Rooms
9.0
The room was spacious and included amenities like a mini-fridge, smart TV, and daily cleaning. Everything worked perfectly, but the bed's firmness wasn't what I expected.
Service
10.0
Alessia, the host, was incredibly helpful and friendly, always ready to assist with anything I needed. Communication was great!
Location
9.0
The location was fantastic—close to a bus stop and within walking distance to major sights like the Vatican. I loved exploring the local area, even though some attractions were a bit further away.
Dining
8.0
There are plenty of local dining options nearby, which was a nice touch. I appreciated being able to explore local eateries.
Facilities
9.0
The hotel was gated, providing a sense of security, and offered excellent housekeeping services. It felt safe and well-maintained.
Ricky
United States of America,
December
2024
5.4/10
I stayed for 4 nights and really enjoyed the location, which was quiet but close enough to explore central Rome easily. The room had everything I needed for a short break, though I wish the shower drainage was better. Overall, I was quite happy with my stay and would rate it a solid 9.
Rooms
9.0
My Deluxe Double room was clean and spacious, providing comfy beds. However, the bathroom had some issues with drainage, which was a bit frustrating.
Service
8.0
The reception area was beautifully decorated, giving a good first impression. There wasn’t any breakfast provided on-site, but a great café was just a quick walk away.
Location
9.0
The location was great! It was quiet and away from the busy main city but still close enough to walk or take public transport to all the best spots in Rome.
Dining
8.0
Even though breakfast wasn’t included, I found a local café nearby that had delicious coffee and croissants. It was definitely a nice find!
Facilities
8.0
The hotel offered essential facilities like housekeeping and airport shuttle services, which were quite handy during my stay.
Janet
United States of America,
November
2024
6.6/10
I recently stayed at Gardenia Suite for one night, and it was a great decision. The facilities were immaculate and the host was incredibly kind and helpful. The location was convenient as well, being close to the Vatican and a bus stop, though my room’s size was smaller than expected.
Rooms
8.0
The Deluxe Double Room was stylishly furnished and very clean. however, I found it quite cramped for my liking.
Service
10.0
The host was excellent. I appreciated their promptness in sending a taxi during a traffic jam, and they were always reachable via phone or WhatsApp.
Location
9.0
The suite is in a very safe area, close to good restaurants and cafés, with a bus stop right in front for easy access to the city center.
Dining
7.0
While I didn't have a formal dining experience, I enjoyed shareable appetizers nearby which were lovely. I wish there had been dining options on-site.
Facilities
8.0
The housekeeping was efficient, and there were amenities available like laundry service. still, it would have been nice to have breakfast included.